Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is Anabei's return policy for home furniture?
We offer a 30-day trial period. If you are not completely satisfied with your purchase, you can return it for a full refund, minus return shipping costs, provided the item is in its original condition.
How long does shipping typically take?
Standard shipping usually takes 5-7 business days for in-stock items. Custom or made-to-order furniture pieces may take 4-6 weeks to arrive depending on your location.
Do you offer white-glove delivery and assembly?
Yes, we offer white-glove delivery for an additional fee. This service includes bringing the items into your room of choice, full assembly, and removal of all packaging materials.
Are your materials sustainably sourced?
At Anabei, we prioritize the planet. Our wood is FSC-certified, and we use OEKO-TEX certified fabrics to ensure our products are safe for your home and the environment.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website where you can monitor the progress of your delivery.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for qualifying purchases.